The Bane of Family Tech Support

arrgh!One of the occupational hazards of working in the IT industry is that you become official tech support for family and friends.

There is a expectation that you will be an expert in all forms of technology.

My mother-in-law regularly asks me questions about her android phone, for example, despite I having never owned or used such a device. My requests for her to move to an iPhone or use my wife who has exactly the same phone as her have so far gone unheard!

Sometimes, however, the job is made so much harder by mischievous software vendors and I … Read the rest